It has always been a priority for corporates to manage their share of wallet effectively. But in this credit environment corporates of all sizes and shapes are forced to be even more diligent about ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

Tier1 Financial Solutions, a provider of client relationship management software for banks and Wall Street firms, is broadening its reach. The company announced Friday that it had acquired Alessa, a ...

The banking industry has been transformed radically— it is no longer only about regular transactions but the building of mutually desirable relationships, delivery of extremely customized interactions ...

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...

“Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves” …. Steve Jobs. \xa0Dear readers, welcome to the second part of this series.

No longer nice-to-haves, CRM systems today are essential tools helping organizations create the high-touch, personalized interactions their customers demand. While most people equate customer ...

If your organization isn’t tapping into the benefits of customer relationship management, it could fall behind the competition. Many business owners are already aware of Customer Relationship ...

Lebanon-based bank Bankmed has gone live with Profile Software’s AcumenNet for its group-wide treasury platform. Following a request for proposal, the bank decided to upgrade its IT infrastructure ...

Most banks believe customer relationship challenges can be solved through better systems, faster processes, or new digital platforms. In reality, the defining factor is leadership. ALSO READ: Dear ...