Over the last five years, companies like Microsoft, IBM, Google, and Amazon have delivered amazing chatbot frameworks, providing tools like Microsoft Bot Framework, IBM Watson Conversation, Google API ...

Building an enterprise chatbot isn't easy... Or cheap. So how much does it truly cost to build an enterprise chatbot? We've asked the experts. Chatbots are gaining popularity in the enterprise space.

Chatbots can make interactions easier for both customers and businesses—if they’re carefully developed. If the bot can’t answer common questions or guide a customer through all the steps needed to ...

Recently, Converse.AI participated in Bot World, a dedicated U.K. event that brought together brands, developers, and pioneers of the hottest tech trend. We hosted and moderated a panel session ...

To build a chatbot, you can take a machine learning approach or a linguistic rules-based approach. Here are the pros and cons of each. “It gets better over time” may be the leading slogan for ...

Long ago, I built a web app for an enterprise (200k+ employees). Feedback on the web app prompted me to do an experiment. What would happen if I were to create a WhatsApp chatbot to solve the specific ...

Artificial intelligence and natural language processing (NLP) have already come a long way, yet many users tend to focus on the limitations of these technologies and are quick to judge bots based on ...

Y Combinator backed Plasticity is tackling the problem of getting software systems to better understand text, using deep learning models trained to understand what they’re reading on Wikipedia ...

In this special guest feature, Abhinav Girdhar, CEO of Appy Pie, believes that whatever your stand on AI chatbots for business may be, two things are certain – Chatbots will become an industry ...