The National Academies of Sciences, Engineering, and Medicine are private, nonprofit institutions that provide expert advice on some of the most pressing challenges facing the nation and world. Our ...

Stacey Hanke is author of the book “Influence Redefined… Be the Leader You Were Meant to Be, Monday to Monday®.” “Trying to have a simple, face-to-face conversation is challenging.” “They hide behind ...

Older service managers often face the challenge of adapting their communication styles to connect with a diverse workforce, says Corey Smith, national fixed operations training manager at EasyCare.

The days when internal communications acted as a "police force" or "censor" are over. Now, they must be curious rather than reactive, exploring what is on employees’ minds like journalists, connecting ...

The final session of the workshop, moderated by Susan C. Scrimshaw, former president of Russell Sage College, focused on ways to communicate information from consumers about their diet and health ...

Consumers are increasingly interested in knowing where their food comes from. At the same time, they are inundated with messages about food, some of which may contain misinformation and perpetuate ...