If you're investigating the cloud to enable communications for your back-office staff and frontline agents, you may be wondering if you can get by on a cloud PBX alone or if your needs call for ...

A lot has been written about what came from last month's Enterprise Connect 2018, and I've got a takeaway you may not have yet considered. The contact center, one focus of this conference, is very ...

* Call quality and service are important, this is some higher end clients This would be for 5 folks now but growth is expected albet fairly slow. I imagine if we grew to 50 folks, we'd be looking at ...

SAN FRANCISCO--(BUSINESS WIRE)--LiveVox Inc., the provider of the Private VoIP Cloud™ and integrated contact center applications, today announced that it has developed an integrated ACD/PBX for its ...

Today we’re highlighting one company’s experiences as it converted from a legacy PBX to a VoIP-based contact center. Towerstream, founded in 2000, delivers high-speed internet access using WiMAX ...

From sales prospecting to telemarketing campaigns, the natively integrated Outbound Call Center empowers SMBs to automate and scale their outbound operations with enterprise-grade efficiency. For ...

Oklahoma City, Oklahoma-based call center software vendor Amcat's new soft IP-PBX was designed to operate with and broaden the capabilities of the firm's Contact Center Suite TM product. This gives ...

With Digium's Switchvox as a full-featured PBX solution for small and mid-sized businesses, and Presence OpenGate contact center platform for enterprise and contact center organizations, Infradapt's ...

3CLogic, a provider of inbound, outbound, and blended cloud-based contact center solutions, and IntelaCloud, a provider of cloud-based private branch exchange (PBX) technology, today announced their ...

XIAMEN, China, Feb. 26, 2025 /PRNewswire/ -- Yeastar, a global leader in Unified Communications solutions, today launched its Outbound Call Center module for the P-Series Phone System Software Edition ...