Sometimes I say “wax on” as I gesture. It has become a joke about the way I am constantly moving my hand in a circle as I describe the flow of people, equipment, processes and PDCA. It looks like I am ...

Continuous school improvement is a cyclical process intended to help groups of people in a system—from a class to a school district or even a network of many districts—set goals, identify ways to ...

In the parable of the bricklayers, a traveler encounters three workers mortaring rows of bricks onto other bricks. “What are you doing?” inquires the traveler. The first worker answers, “What does it ...

Is it possible to suggest that Six Sigma, Kaizen, Lean, and other variations on continuous improvement can be hazardous to your organization's health? While it may be heresy to say this, recent ...

It’s common to talk about quality and continuous improvement in the context of manufacturing. Methodologies such as ISO, lean and Lean Six Sigma are a means to improve business efficiency and ...

Well-run businesses strive to find examples of continuous improvements in the workplace. As these improvements increase the bottom line, managers look for methods to find a measurable gain that can ...

Knowledge and experience in quality and continuous improvement are highly valued by today's employers. The principles are being applied in engineering, healthcare, business, service, nonprofits, and ...

Continuous improvement in marketing helps you achieve a better return on your investment in marketing. Continuous improvement is a form of quality management that focuses on making small incremental ...

Companies that can successfully implement continuous development throughout their organization find dramatic strategic benefits. Agile made its public debut in 2001 with the publication of the ...

I was educated and trained that continuous improvement is a philosophy centered in service -- so much so, that if a process failed, you (as leadership) were to apologize to the employee and solicit ...

Your goal is to acquire and sustain customers by delivering products and services at cost and on time without sacrificing quality. How do you do it? By developing efficient processes with a supportive ...

Continuous improvement can be a very valuable discipline, but it can also be deadly trap. So it would be useful to know which it is, in any given situation. Here is how. First of all, imagine you are ...