Customer Management Practice Research Elevates Business with Special Focus on Customer Contacts and CX Excellence NEW YORK, Nov. 16, 2023 /PRNewswire/ -- CMP Research, a division of Customer ...

The Customer Analytics Summit provides attendees with the tools to improve their CX skills through interactive workshops, data & customer insights, peer-to-peer learning, and more. Mario Matulich, ...

"Our survey underscores the importance of prioritizing customer experience and employee engagement in today's customer service landscape," said Nicole Kyle, Managing Director of CMP Research, CMP's ...

NEW YORK, March 8, 2023 /PRNewswire/ -- Customer Management Practice (CMP), a leading market intelligence firm for the customer management industry, announced today CCWomen's (Customer Contact Women) ...

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. The customer experience practice is facing fresh headwinds and ...

NEW YORK, Nov. 16, 2023 /PRNewswire/ -- CMP Research, a division of Customer Management Practice (CMP), a market intelligence firm for the customer management industry, has launched a new state-of-the ...