Sony's PlayStation Stars loyalty programme is offering better customer support to those at a higher reward tier. As reported by VGC, those using the service after its launch in Japan today, September ...

Improving the customer-service experience for potential and existing customers may help financial institutions improve customer loyalty and differentiate their debit card rewards from those of ...

Dealership success increasingly depends on combining strategic vehicle acquisition, transparent pricing, and effective ...

When organizations take stock of which practices do the most to boost or protect the bottom line, customer loyalty programs should be near the top of the list. Industry logic says that it typically ...

LAS VEGAS, April 22, 2022 /PRNewswire/ -- For the first time, Caesars Entertainment (NASDAQ: CZR), the world's most diversified casino-entertainment provider, was honored to accept two Freddie Awards ...

Consumers are used to surveys that ask “How did we do?” after interactions with customer service, but some of those questionnaires now come with another query. “If we were to reward the person who ...

&Open is a startup with an unusual name, and one that fills an unusual niche in the business world. It has built a gift-giving platform, so that businesses can reward loyalty with a small token of ...

Forbes contributors publish independent expert analyses and insights. I cover travel with a focus on safety and sustainability. Janet Heller noticed it when she broke her arm and could no longer drive ...

You approach the cashier, place your goods on the counter, open your wallet, prepare to pay and then hear it, the familiar pitch uttered by countless clerks: “Would you like to sign up for a credit ...