Customer Tracker, an invoicing and customer database application developed with REALbasic, has been updated to version 2.5. Customer Tracker can be used to store and track jobs done for customers, ...

As a small business owner, your customers are the core of your business. Without them, success is elusive. When your customers make a request, they expect you to fulfill it as best as possible.

Customer journey mapping has proven to be a worthwhile investment of businesses' time and money. Mapping tools are data-driven and visual, which lets an organization quickly get a detailed view of the ...

Affinity, a relationship intelligence platform designed to work with existing customer relationship management (CRM) solutions, today announced that it closed an $80 million series C funding round led ...

Opinions expressed by Entrepreneur contributors are their own. Like everything good in the world, customers have value. And while their value as people is immeasurable, their value as customers can be ...

Customer satisfaction has somewhat turned into a buzzword, but the online environment makes it a core of most success stories. Company reviews are not just public. Typically, they are put front and ...