Eighty-five percent of customer service leaders will explore or pilot customer-facing conversational generative artificial intelligence solutions this year, according to a survey by Gartner. The ...
The leading insurtech aims to uplevel its customer service experience with the integration of the generative AI-powered tool into its platforms CHICAGO, May 15, 2024 /PRNewswire/ -- Clearcover, a next ...
Why The RFP Process is a Smart and Scalable Place to Start Leveraging AI Customer-facing content can be thought of as the totality of the information, copy, data and audiovisual elements that are used ...
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