Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. RetailWire, a daily online publication, asked me what three ...
Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. There are two reasons your customer service is unforgettable ...
My "Buy" rating for Techtronic Industries is left unchanged, following an assessment of its key client Home Depot's recent disclosures. HD's 3Q25 call commentary indicated that the Pro user segment ...
GOTHENBURG, Sweden, Sept. 8, 2025 /PRNewswire/ -- At this year's Tech and Innovation Summit, SKF will introduce a broad range of new products and technologies designed to help industrial customers ...
LIMA — Forty years of waiting tables taught Kathy Fisher a few things about customer service: Pay attention to the customer, stay busy and get to know the people at the table. “I treat all my ...
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