When email started to gain widespread adoption 15 years ago, the idea of delivering account statements or status updates via email seemed absurd to the majority of consumers. Was it secure? Was it ...

To write a formal letter to the Queen, the convention is to open with ‘Madam’ and close the letter with ‘I have the honour to be, Madam, Your Majesty’s humble and obedient servant’. Formal writing ...

Whether you’re communicating professionally or personally, understanding the difference between formal and informal letters is essential for effective writing. Letters are often a crucial part of ...

People are social creatures, they seek to connect with groups that share their values. There are many types of organizations that form for various reasons. Some organizations are formed to conduct ...

This archived news story is available only for your personal, non-commercial use. Information in the story may be outdated or superseded by additional information. Reading or replaying the story in ...

All business owners must apply structure to their operations, but it is not always easy to see what type of structure is best for a particular business model. Too little structure creates chaos for ...

Forbes contributors publish independent expert analyses and insights. Charles writes about organisational changes required to scale & AI. This article is more than 3 years old. During the ...