Google Wallet and Apple Wallet are making it possible to store hotel room keys on phones. To date, only 14% of guests surveyed at branded hotels use digital keys. Experts believe phone apps are more ...

Have you ever checked into a hotel and wondered what information is stored on your key card?Our viewer Mary reached out to Rossen Reports, concerned about her personal information.She asked, “A tour ...

While most hotel guests hand back their key cards at reception, it's not uncommon to accidentally rush off with them after a hurried checkout. But according to one holidaymaker, these misplaced ...