Clinical IT Service Desk: Your New Model for Strategic IT Operations? Today, clinical teams and patients expect healthcare technology to work — every time, any time. With technology touchpoints ...

The technology landscape has been redefined by the rise of XaaS (“anything as a service”). Initially built on the promise of the cloud, XaaS has revolutionized business by making IT services flexible, ...

I’ve blogged often in the past few months (here, for instance) about the emerging platform operations model and how it creates a more intimate, dynamic relationship between the tech stack and business ...