The report, based on a survey of 250 CX professionals in the UK, revealed a stark lack of human interaction in the B2B sales process. In fact, over 70% of respondents said they were unable to reach a ...

Forbes contributors publish independent expert analyses and insights. William Arruda covers personal branding, leadership, and careers. In a world increasingly driven by artificial intelligence, how ...

Almost a quarter of nurses are uncomfortable with artificial intelligence in healthcare, with trust in accuracy and lack of human interaction their top concerns, according to McKinsey & Co.

The field of Human-Computer Interaction in virtual environments represents a dynamic interdisciplinary area where advances in computer science, psychology and design converge to create immersive and ...