Digital transformation is changing not just how organizations engage with customers, but it’s having a profound effect on every aspect of operations. It’s not hard to imagine such a deep impact when, ...

Research from McKinsey shows that around 20% of a transformation’s value is lost after technical implementation and that change programs often fail due to employee resistance. Organizations of all ...

PHILADELPHIA--(BUSINESS WIRE)--Project Management Institute (PMI), the world's leading association for the project management profession, today launched the PMI® Organizational Transformation (OT) ...

Digital transformation is a formidable process for businesses, altering not only how an organization operates but also how employees work. With so many large-scale changes needed, many leaders ...

LAS VEGAS – "We feel like every person within our organization has the ability to touch patients' lives in one way or another," said Franco Cardillo, executive director of digital strategy and ...

Every contact center transformation begins with inspiration, an identified need, a promise of improved efficiency, or improved customer engagement in mind. Excitement builds across the organization as ...

Every year, large corporations spend trillions of dollars on digital transformation projects, designed to help them firmly embed digital technologies in their business operations. These technologies ...

Digital transformation is a pretty broad concept, stretching from the implementation of cloud-based services to the introduction of emerging technologies and new ways of working to support a shift in ...

LAS VEGAS - AI is the new wave for project management, according to Pierre Le Manh, president and CEO of PMI, the Project Management Institute, who spoke with HIMSS President and CEO Hal Wolf during a ...

Organizations are under increasing pressure to digitally transform in order to remain competitive. However, digital transformation can be a complex and daunting process. Change management is essential ...