The NHS will get its own Royal Mail postage class to stop late letters leading to missed appointments. A barcode system will be introduced to automatically identify, separate and process NHS letters, ...

Wes Streeting, MP for Ilford North, says many patients have missed appointments because 'the letter arrives too late in the post' - Mark Thomas/Alamy The NHS would send fewer letters under Labour amid ...

A failing IT system has prevented 'thousands' of NHS patients from receiving appointment letters for vital jabs, including a ...

An NHS whistleblower claimed a failing IT system plagued by problems had led to appointment letters not being sent out, ...