Providing constructive feedback to team members empowers them to grow and excel. However, leaders often face obstacles—both external and self-imposed—that hinder their ability to deliver actionable ...

Feedback has the power to motivate and improve performance, but it often backfires. Instead of sparking growth, it can trigger defensiveness or lead to silence. Some people soften their words so much ...

Even when addressing difficult topics on the job, discussions don’t have to be uncomfortable or awkward.

Should you alert an acquaintance to the spinach in his teeth? Or discreetly tell a coworker she’s been mispronouncing a client’s name? Many people hesitate to offer such constructive criticism, even ...

Convenience Store News' Future Leaders Learning Lab provides techniques to move through the discomfort of feedback conversations and turn them into opportunities for learning. According to Recla, the ...

This small shift in the way you express your feedback can go a long, long way toward getting better results. Figuring out how to give feedback without sounding harsh can be tricky. So, how do others ...

Feedback is integral to growth for employees and organizations alike. However, many workplaces lack an effective feedback process. Generic feedback often doesn’t inspire change, leading to ...

Even when criticism is constructive, we tend to focus on how we feel about it rather than its content. But that can change. A couple of years ago a person I know—but don’t know well—asked me to write ...

A couple of years ago a person I know—but don’t know well—asked me to write the foreword for his book. I usually say no. For some reason, this time I agreed. You can probably guess where this is going ...