The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Solomon Thimothy There’s ...

Over the past few years, the automotive retail business has quietly become one of the most advanced testing grounds for artificial intelligence (AI)-driven sales and marketing. Dealerships that once ...

Matt Earle is an entrepreneur based in Toronto, Canada, and is the President of Reputation.ca, an online reputation management company. Reputation management is often viewed as something separate from ...

Brand trust is the degree of confidence consumers have in a company’s capability to meet expectations. Trust in the brand drives customer retention, engagement, company reputation metrics and (never ...

It pays to please your customers. According to the Retail eyes report, 74% of customers would be prepared to pay more for a product if it came with better service. Data gathered through a voice of the ...

Soon joined by several new beta agents for influencer marketing, RTM, email, and more, Marketeam.ai's IME creates an agentic accountability loop that continuously measures impact, adapts tactics, and ...