While QR code menus were introduced as a convenient, contactless solution, growing numbers of customers say they create frustration and disrupt the dining experience.

What started as a clever pandemic solution has quickly become one of the most disliked trends in modern dining. From tech frustrations to privacy concerns, many restaurant guests say QR code menus are ...

A dining innovation that once looked like the future has worn out its welcome with many restaurateurs, customers and servers who say it takes the joy out of dining. By Amelia Nierenberg Heavenly ...

QR codes are having a moment. Chances are, anyone visiting a restaurant during the height of the pandemic was either introduced or reintroduced to scanning those black squares first made popular in ...

Their fifteen minutes of pandemic fame are up. Remember 2020, when we were thrilled to be dining outdoors after a three-month lockdown? Capturing a QR code and seeing a restaurant menu pop up on your ...

SALT LAKE CITY — Walk into Sugar House Station in Salt Lake City, and you'll find it's very similar to any other restaurant in many respects: Cooks prepare the food, runners run the food to the tables ...

Quick response codes, those boxy information-packed cousins to bar codes, are being used by Mesob Ethiopian Restaurant in Montclair, N.J., to engage mobile-technology-savvy guests and spur buzz.

Kristen Hawley writes about the restaurant business from San Francisco. She's the founder of Expedite, a weekly restaurant technology newsletter highlighting news and big ideas about the future of the ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Christine de Wendel ...

We’ve all seen one—a slightly-off email that shows up asking us to click a link to an account we already have (like the phone company, Amazon or Walmart). From there, we’re usually led to a fake ...