Electronic health record data can identify gaps in maps used for quality improvement for high-risk processes such as hospital discharge when using the Failure Mode and Effects Analysis (FMEA) approach ...

Assisted living communities stand to benefit by embracing quality improvement as standard practice for sustainable change rather than as an optional add‑on.

At the time of the methyl isocyanate release at Bhopal, I was working in the corporate offices of a Fortune 50 company. The stillness of the air in the headquarters offices and the questions on the ...

Quality improvement (QI) in health care is an activity in which intentional change in processes and systems of care is attempted in a methodical, reflective and iterative manner in order to improve ...

The objective of this work is to improve the quality of patient care in the admission office service of the University Hospital Virgen del Rocío (HUVR) by standardizing and systematizing its ...

When reviewing job growth and salary information, it’s important to remember that actual numbers can vary due to many different factors—like years of experience in the role, industry of employment, ...

Organizations are increasingly utilizing artificial intelligence (AI) to support their decision-making. It’s enabled them to be more proactive rather than reactive, predicting and eliminating areas of ...

Here, Dr. Charles Hagood, president of transformational advisory services at Press Ganey, discusses how hospitals can implement a sustainable, organizationwide process improvement approach that can ...

The Optimizing Obstetric Care Quality Initiative was launched to address persistently elevated obstetric length of stay (LOS), which had drifted two standard deviations above peer benchmarks. Early ...

Almost two decades ago, the landmark report “To Err is Human” compelled healthcare to address the large numbers of hospitalized patients experiencing preventable harm. Concurrently, it became clear ...

Implementing a program of continuous quality improvement can increase customer satisfaction, reduce production waste and improve company performance. To introduce such a program, you have to make sure ...