There are queues, and there are queues. Those interested in seeing the chic-est – and possibly longest – of these should hot-foot it down to the new Polène store in Regent Street, London, which opened ...

Amidst my typical New Year's Resolutions like eating more healthily and sleeping earlier (yeah right), I decided last January ...

You've probably already noticed the difference between the way people line up at McDonald's and the way they line up at Starbucks. At McDonald's, a single employee handles your entire order. Even if ...

Queueing theory provides a robust mathematical framework for analysing waiting lines, a critical aspect across sectors ranging from telecommunications and healthcare to manufacturing and ...

Queueing: Brits are experts at it, and airports are hotspots for it. It’s the inevitably boring but necessary slog of any journey. Check-in, bag drop, security checks, border control, boarding, ...