Built into Windows, Microsoft’s Remote Desktop and Remote Desktop Connection apps make it easy to connect to and control a remote PC — when they’re working properly. Here are some common problems you ...

Technological innovations such as smartphones, tablets, and inexpensive cloud-based data storage have significantly increased productivity for today’s mobile worker. Nevertheless, there are times when ...

If you have one of the upper-tier versions of Windows (Pro, Enterprise), and fair to good computer/networking chops, Microsoft’s Remote Desktop Connection is an excellent free option for accessing ...

The Remote Desktop Connection app that’s built into Windows is sticking around, though. The Remote Desktop Connection app that’s built into Windows is sticking around, though. is a senior editor and ...

There is a lot of free software that lets you help anyone remotely. Even though it is it’s professional, the software allows you to use it for personal use. We have covered many of them in detail, and ...

New Windows Remote Help app supports remote and hybrid employees Your email has been sent As companies went remote at the start of the COVID-19 pandemic, it quickly became obvious that enterprise VPNs ...

The first thing to do when your Remote Desktop connection is slow on your computer. If you use a VPN and experience issues with the server, your internet connection may be interrupted. That is why you ...

We’ve all gotten that text or phone call, asking for help with a Windows computer. And sometimes an in-person tech support visit isn’t in the cards, making remote access to the PC the only viable ...