When Sam Yen became the global head of design and user experience at SAP, I half-joked that he now had 'the hardest job at SAP.' With more than 300,000 screens and 20+ UI technologies to contend with, ...

SAP initially held steadfast against the criticism. But newly minted sole CEO Bill McDermott may have since decided that a high-profile concession on pricing could put a signature initial stamp on his ...

Options are growing for SAP ERP (enterprise resource planning) customers that want to snazz up the system’s screens, both for the enjoyment of end-users and improved productivity. SAP recently rolled ...

I recently wrote about the failed Avon software project that saw the international home and beauty products vendor scrap the international rollout of its new order system after end users balked at ...