When business leaders are in the market for a new software as a service solution, it can be tempting to quickly sign up with a provider that looks promising so they can start leveraging the benefits.

Screening software as a service providers is a vital—and challenging—task for a company’s leaders. In many cases, they’re shopping for an “engine” that will power essential work—maintaining customer ...

I've interviewed a number of large enterprise CIOs lately. I've also spoken with some CIOs who are either clients our firm or consulting clients of our partners. In those latter conversations, the ...

1. Do you guarantee system availability? Ask vendors to demonstrate that they are meeting their availability targets, and ask reference accounts if they have had any issues. 2. How easy will it be to ...

Security issues have to be clearly examined before diving into software as a service (SaaS), warns Burton Group analyst Eric Maiwald, who shed some light on the subject at this week’s Infosec ...

The question is more complex than "Can X process my files in their current format?" The decision to outsource virtually any processing task raises a number of significant issues that must be resolved ...

Many believe that “sales is sales,” and that the fundamentals of the process are the same whether you traffic in agricultural commodities or commercial jet aircraft. It’s true in a sense; the basic ...

Ed Bradley CEO and founder of Virtualstock, a global drop shipping software-as-a-service (SaaS) platform, which supports blue chip retailers including Aldi, Argos, and B&Q shares his advice for ...