Salesforce launched a new healthcare AI assistant within its customer relationship management system, marking the latest tech company trying to expand its reach in the healthcare market. As AI ...

Salesforce has expanded its AI tools with Agentforce, a platform to help users automate tasks. Agentforce uses generative-AI models that build on Salesforce's existing products. This article is part ...

In "Personalized: Customer Strategy in the Age of AI," Mark Abraham and David Edelman emphasize that in today’s hyper-competitive landscape, delivering a seamless, tailored customer experience is ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Mere days after launching Einstein Copilot for Tableau, Salesforce is ...

IMARC Group valued the worldwide sales force automation (SFA) software market at $8.4 billion in 2023 and expects it to reach $21 billion by 2032, growing at a compound annual rate of 10.4 percent.

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the #1 AI CRM, has been recognized as a Leader in the 2023 Gartner Magic Quadrant™ for Sales Force Automation Platforms for the 17th consecutive ...

Salesforce CRM and Zoho CRM are excellent customer relationship management platforms for sales, marketing and communication.

Software. As AI agents replace human users, discover how outcome-based pricing is saving giants from the SaaSpocalypse.