In today's fast-paced, data-driven corporate landscape, Apex continuously looks to work with innovative technology solutions that improve customer experience and lend a competitive advantage. Enter ...

It’s not just what software you use—it’s how it all works together. In today’s M&A market, your tech decisions are capital decisions. And yes, that Salesforce subscription you barely log into might ...

NEW YORK--(BUSINESS WIRE)--Accenture (NYSE: ACN) is launching new capabilities, accelerators, and training to help organizations build and scale generative AI solutions and agents that enhance the ...

Garuda Aerospace adopts Salesforce Agentforce to unify sales, service, and customer data as it expands into new sectors and ...

Microsoft and Salesforce are at war - again. This time agents and AI are the triggers, but the outcome of this set of claims and potential counterclaims has enterprise level significance. No more ...

When we set out to conduct our latest software adoption study at Answering Service Care, we weren’t just looking to compare platforms. We wanted to answer a more revealing question: What does your ...

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