Retail businesses often have similar histories. They start small, often in a tiny storefront. As they grow, they may move into a shopping center. After many years of being in business, they may falter ...

The late, lamented catalog showroom retailer Service Merchandise is making a comeback of sorts. The success of a Service Merchandise jewelry Website launched in December has led to the test-mailing of ...

I have very vivid memories about Service Merchandise, a now-defunct business with a unique ordering process focused on catalog inventory. For a kid, that kind of business model was the ultimate ...

Catalog showroom retailing peaked in the early 1980s, and all but a few small companies disappeared by the end of the 1990s. But one former catalog showroom executive isn’t ready to let go of one of ...

Analyst insight: Former retail chain Service Merchandise nailed fulfillment and omni-channel in the 1980s with its innovative showroom-catalog approach. Here’s what the modern-day retailer can learn ...

Struggling catalog showroom Service Merchandise said it will exit the consumer electronics category and slash more than 5,000 jobs as part of its plan to emerge from Chapter 11 reorganization by 2001.