Ticket Management: Proactively monitor and respond to tickets logged through the Service Desk platform, ensuring timely resolution and minimal impact on business operations. Analyse and prioritise ...

• Requirements Gathering – elicitation of client system requirements for input to functional and/or technical requirements specifications. • Solution Design – design of functional and/or technical ...

How to Become a Systems Analyst: If you have an understanding of technology, computers, and business, becoming a systems analyst could be a great career option for you. Today, every company needs ...