With 18.3 million packages and documents delivered every day, that’s a question customer service representatives at UPS (CCJ Top 250, No. 1) answer thousands of times every hour. To provide customers ...
There are few things more frustrating than being told your highly anticipated package will be delivered some time between 8am and 6pm. Not knowing when the package will arrive restricts your plans for ...
The automated package-tracking system used at WorldPort, United Parcel Service Inc.’s new $1.1 billion hub in Louisville, Ky., is speeding up the delivery of international shipments by allowing the ...
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