How to harness the data already in your company to solve your business problems In today's fast-paced world, data is everywhere--but only actionable insights can drive real success. The Insight-Driven ...

It’s well known that experiences delivered by the service team drive future purchase decisions. It makes sense, therefore, that the service organization is able to evolve with the needs and ...

When analytics leaders can point to documented cost savings, time reduction and revenue impact in real time, the debate over AI investment shifts from assumption to measurable value. As recent ...

Enterprise AI adoption is in crisis. According to Gartner, only 54% of AI pilots reach production, and fewer than half of those deliver the expected benefits. Meanwhile, Microsoft's 2025 Work Trend ...

The digital health sector is evolving rapidly, with data analytics playing an increasingly important role in shaping the future of healthcare delivery. A newly released work offers an in-depth look at ...

AI-driven insights are reshaping customer experience (CX). What once felt experimental is now becoming a central part of how brands listen, respond and deliver value. With AI in CX, businesses can now ...