Analytic software provider Verint released the first update of its Audiolog application since its acquisition of Mercom last year. A call recording and monitoring application designed for small and ...

The unique open architecture of the Verint Platform makes it easy to combine its customer experience (CX) automation solutions with Zoom’s offerings. “It’s been a pleasure working with Zoom this past ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), The CX Automation Company™, today announced a $13 million, multi-year contract with a Fortune 25 brand to deploy knowledge management, ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (Nasdaq: VRNT), The Customer Engagement Company ™, today announced enhancements to Verint Connect, the interactive engagement portal designed to give ...

Verint Customer Engagement Platform Powers Interaction Recording Capabilities to Centrally Capture, Store, Retrieve and Analyze a Unique Range of Teams Communication Modes to Achieve Compliance and ...

Verint is betting on a vision of next-generation Contact-Center-as-a-Service (CCaaS) that focuses on bots to lower the cost of interactions, increase agent efficiency, and deliver better customer ...

Verint announced today that it has acquired Qudini, a provider of appointment scheduling solutions. Qudini is privately held and based in the U.K. The company has approximately 20 employees who will ...

Verint announced today that it has expanded its workforce management (WFM) offering with “intelligent interviewing” capabilities via the acquisition of privately held HireIQ, a pioneer in hiring ...