It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

NVIDIA's DLSS upscaling technology has revolutionized the PC gaming industry in the last few years. Ever since its ...

Remote access to another PC via the internet can be a blessing, solving many IT problems quickly and easily. The helper can get a clear picture and often solve the problem immediately, even without ...

What do people here use for remote support? There is interest in using Screen Connect (screenconnect.com) here. I believe it requires Java. I'm also aware of Bomgar and a couple other similar products ...

The Remote Help app looks a lot like or has a similar function as the existing Quick Assist app on Windows, but with a few significant advantages which include: It integrates with Microsoft Endpoint ...

I hold the PM position at a medium-size IT consulting company, and was recently asked to put together a relatively comprehensive product matrix to help identify and choose a remote support tool that ...

TeamViewer GmbH on Thursday announced the release of the live version of TeamViewer, a remote maintenance software tool for Mac OS X and Windows. It’s free for non-commercial use; TeamViewer is priced ...

Remote Desktop Connection and Remote Desktop come built into Windows 10 and 11 at no added cost. Thus, while there are plenty of third-party remote access tools readily available, many businesses ...