In a rapidly evolving digital landscape, modernizing workforce management systems has become an urgent priority for federal agencies to remain competitive and efficient. During a recent podcast ...

Forbes contributors publish independent expert analyses and insights. Manno writes on education, workforce training, and career pathways. “We just expanded the definition of college,” writes Kathleen ...

Workforce management (WFM) is the process by which a company makes all of the complex factors of running a successful business come together to maximize an organization’s productivity and competency.

Drexel University has developed a hospitality training program which brings Drexel’s faculty, external corporate partners, and industry experts under one custom training initiative to support, train, ...

Federal agencies are under mounting pressure to modernize their aging human resources and workforce management systems. According to the U.S. Office of Personnel Management (OPM), approximately 75% of ...

For the past 20 years, funding through the Workforce Training Fund Program has helped hundreds of employers improve employee skills to remain competitive in their industries.

The Michigan New Jobs Training Program is a state initiative that helps businesses invest in customized employee training.

A new report finds that Colorado’s approach to preparing its workforce isn’t sustainable and calls for a structural overhaul of the state’s postsecondary and workforce system to address a growing ...

Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small ...

New AI-powered Workforce Management capabilities eliminate manual document tracking, reduce compliance risk and help prevent costly downtime ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...