Woolworths is introducing semantic search capabilities into its online shopping portal to catch a trend that is seeing consumers increasingly use ecommerce sites as problem-solving tools. Semantic ...

One user said she could see the accounts of six different users, including National Insurance numbers, as Martin Lewis speaks ...

A Noida-based startup founder questioned AI support after a spelling error on his sister's boarding pass caused a delay at Gorakhpur Airport.

Inbound phone support is an undervalued customer service tool. Here is how to turn phone support into a source of customer ...

Martin Lewis has spoken out after customers at Lloyds, Halifax and Bank of Scotland saw other people’s transactions on their ...

Innovation isn’t about chasing the newest technology or adding features to check a box. It’s about solving real customer problems, especially in complex, time-sensitive environments. Across the ...

Buc-ee’s has attracted a nationwide following for its mix of food, abundant gas pumps and clean bathrooms, but the Texas-based giant convenience store gets an “F” rating from the Better Business ...

Martin Lewis has issued an urgent message to Lloyds and Halifax banking customers after an app "glitch". The Money Saving ...

Ignorance really was the way to achieve bliss Who, Me? Welcome to another working week, and another installment of "Who, Me?" – a weekly reader-contributed column that unearths your errors and reveals ...

Thu, Mar 12, 2026 Martin Lewis has issued a message to Lloyds and Halifax bank customers after customers reported an issue with their apps. Hundreds of users claimed they were able to view other ...

A16z's new Top 100 AI apps report reveals ChatGPT, Gemini and Claude are becoming storefronts. What businesses must do before ...

Martin Lewis has addressed a huge error which customers of Halifax, Lloyds and Bank of Scotland have noticed this morning (12 ...