Direct talk about tough topics is intimidating, but it’s the path to trust. Leading with genuine empathy can transform a difficult conversation into a safe space for connection.

Learn about the rise of “dry-chatting” and how AI is becoming a rehearsal partner for modern communication, especially before emotionally-challenging work situations.

When a conversation becomes emotionally charged, the brain’s threat detection system, the amygdala, activates rapidly. In ...

University of Iowa graduate student Emma Davis is one of two students enrolled in the UI’s Master of Science in Sustainability Development program. While she will be able to finish her studies, she ...

When most people hear something they disagree with, their listening changes. It becomes narrower. They start listening for ...

While structured and beautifully written prose has its place, it shouldn’t come at the cost of audience connection.

In the workplace, there are several conversations that are difficult. These can concern topics such as behavior or someone not doing their job properly.

Internal Slack messages from Live Nation executives reveal controversial ticketing fee practices, fuelling legal challenges and scrutiny in the DOJ antitrust case.

Do it right and you’ll gain people’s respect.

Here’s to science, and living longer, and being careful about whom we allow to get close to us and take up our time.

Pamela is a freelance food and travel writer based in Astoria, Queens. While she writes about most things edible and potable (and accessories dedicated to those topics,) her real areas of expertise ...