Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Gift from Thomas and Susan Dunn supports creation of the Bike Shop @UChicago, which aims to shape AI development and build ...

Each week, high school principals and staffers in Livingston County share their nominees for Student of the Week with The ...

Resham Kotecha, the global head of policy at the Open Data Institute, argues while the UK has the data assets and the ...

When you’re feeling bad, it’s easy to take it out on other people. New research on the personality trait of agreeableness ...

The "beast" Maps — called Leviathan, dragon, snake and more by some — is actually just a byproduct of the tectonic plates ...

This toolkit is designed to help state and county agencies, advocates, and other stakeholders implement telephonic signatures ...

IT service provider is using AI to increase throughput while applying it to ‘big ticket’ challenges externally.

Retailers and service providers are using AI to enhance the homeowner and the pro experience in home improvement projects.

Youssef Mouallem, Head of Vista’s XO marketplace, explains how the firm is using AI to fully digitize the private jet booking ...

Shared meanings create institutions with real power. They also enable us to construct personal narratives that give our lives ...

How AI and agentic AI are reshaping malware and malicious attacks, driving faster, stealthier, and more targeted ...