Background The carbon footprint of end-to-end healthcare deliveries by the National Health Service in England totalled 25.0 megatons of carbon dioxide equivalent (CO2e) in 2019. Optimal and ...

You’ve launched the AI pilots. You’ve rolled out copilots and chatbots. You’ve invested in licenses, training, and dashboards. And yet, the results aren’t showing up the way you expected. That’s the ...

To be successful in change management, CNOs must be ready to listen to understand, say these nurse leaders. With policies and procedures constantly changing in health systems, nurses can feel ...

Hiring and retaining talent remains the HR function’s most vexing and persistent challenge—but another focus area is quickly rising up the agenda for today’s HR professionals: change management. HR ...

Call center burnout isn’t just a staffing issue. It’s a warning light that today’s change management tactics aren’t keeping up. Across industries, companies face mounting pressure to rewire how ...

People often talk about going digital and digitisation and digitalisation initiatives, but technology is only half the story. As Thomas Bodé, chief digital transformation officer at European energy ...

Change management is a multibillion-dollar industry built on the fundamental claim that most people dislike change, and that someone needs to manage that resistance. But after decades of ...