How modern infostealers target macOS systems, leverage Python‑based stealers, and abuse trusted platforms and utilities to ...

Reduce abandonment, increase AOV, and scale checkout reliability with UX, payments, performance, and testing best practices.

ZoomInfo reports a growing demand for GTM engineers, pivotal in automating revenue operations, with competitive salaries and ...

Customer churn remains a huge issue for telcos. Could AI actually help? Customer churn remains one of the telecom industry’s most persistent and expensive problems. Annual churn rates typically land ...

churn-data-pipeline/ ├── data/ # Data files (CSV datasets) ├── sql/ # SQL queries │ ├── create_schema.sql # Database schema creation │ ├── events_per_account.sql │ └── events_per_day.sql ├── src/ # ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Dropbox is a declining legacy software company facing ongoing revenue and customer losses, with a reiterated "Sell" rating. DBX's paid user base and ARR continue to shrink, highlighting its ...

Churn is more than outright defection; it can also include silent attrition, where customers remain nominally active but reduce engagement, spending, or product adoption. High churn rates erode ...

American International Group AIG-0.65%decrease; red down pointing triangle said its incoming president, John Neal, will no longer be joining the insurance giant “due to personal circumstances.” He was ...

Every business reaches a point where their products alone aren’t enough to bring in new customers. From forming authentic partnerships to using AI for smarter outreach, sustained growth is about ...

For decades, customer service was treated as a cost to be minimized — a department that existed to fix problems rather than fuel progress. But in today’s connected economy, every customer interaction ...