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  1. We are Planet - pAir

    pAir is a platform by Planet for managing hotel operations and services.

  2. About this help - We are Planet

    Sep 21, 2023 · The protel online help includes a powerful full-text search function. To use this, click the Search tab in the left pane of the online help window and then enter the terms you want to find.

  3. protel Cloud Centre

    protel Cloud Centre offers tools and resources for managing hotel operations and services efficiently.

  4. Login and general settings - We are Planet

    To access the Cloud Center just type the following address into the address line of your browser: https://connect.protel.net. In the login window, please enter your user name and password and click …

  5. Invoices - We are Planet

    The default directory is \protel\rech. You must back up this directory on a regular basis. You can also define a separate backup storage location for invoices if required (e.g., c:\backupexample). If a …

  6. The Reservation screen - We are Planet

    Click Send SMS confirmation letter to send a confirmation text message (only possible if the “ protel SMS confirmation ” add-on is installed). The SMS is sent to the cell phone number entered in the …

  7. The More... button - We are Planet

    In protel PMS, traces are important internal guest-related messages or tasks for different hotel departments. For example, a trace can be created for the kitchen if a birthday cake needs to be …

  8. protel Schnittstellen verbindet protel Air mit anderen in Ihrem Haus eingesetzten Systemen. Und natürlich stehen Ihnen auch unsere mobilen Lösungen und Hotel-Apps zur Verfügung.

  9. Finding and creating a reservation - We are Planet

    When you enter a new reservation, protel automatically opens the guest profile search window so you can assign a booker to the reservation. For more detailed information on how to find a guest refer to …

  10. Room plan (F3) - help.protel.net

    May 3, 2013 · The room plan is one of the most essential tools in protel HMS. It enables you to quickly book rooms for single guests or entire groups, change reservations, and gain direct access to all …